Here is Renee's conversation with Eastern Connecticut Health Network (ECHN) and DispatchHealth, about their new partnership!
Joining Renee is Deborah Weymouth, Chief Executive Officer for ECHN, Dr. James Castellone, Chief Medical Officer for ECHN, and Carlton Stadler, Eastern Region Medical Director for DispatchHealth.
ECHN has teamed up with DispatchHealth to bring same-day medical care to your home for urgent, but non-life-threatening health issues. DispatchHealth is an extension of your local ECHN medical care team, and their expert teams are ready to deliver high-quality, convenient care when you can’t leave home or when your doctor’s office is closed.
DispatchHealth is in-network with most insurance plans, including Medicare and Medicare Advantage. DispatchHealth treats a wide range of common to complex illnesses and injuries. They can also test for COVID-19 and treat its associated symptoms. Medical teams always wear protective gear and arrive with sanitized equipment.
DispatchHealth can treat:
- Back, Neck & Joint Pain
- Cuts & Lacerations That Require Stitches
- Food Poisoning
- High Fevers
- Minor Fractures; Sprains, Strains & Bruises
- Severe Cough & Croup
- Severe Skin Infections (Including Cellulitis)
- Shortness of Breath
- Strep Throat
- Urinary Tract Infections (UTI)
- Viral Infections
- Weakness or Fatigue
- And more!
How It Works:
Request care by calling 959.202.5652, using DispatchHealth’s mobile app or request care online. DispatchHealth is available 8 a.m. – 10 p.m., seven days a week including holidays.
Explain Your Symptoms
When you call, you will be asked to provide a few details about your illness or injury and some information, like your primary care provider’s name, as well as your address. DispatchHealth can treat many urgent illnesses, so long as they are non-life threatening. No pre-registration required!
Receive Care At Home
On average, DispatchHealth’s medical team arrives within two hours after calling. Each DispatchHealth medical team includes a nurse practitioner, along with a medical technician. An on-call ER physician is always available by phone for consultations by DispatchHealth.
They’ll Take Care of the Rest
DispatchHealth will call in any prescriptions you might need, update your doctor within 24 hours, and work directly with your insurance to process billing. DispatchHealth is in-network with most insurance plans and typically costs the same as a traditional urgent care visit.
*For life-threatening and time-sensitive injuries and illnesses, call 911 or go to the nearest emergency room.
Learn more about our emergency services.