Dr. Coleen Dobo of CHR created the HERO HOTLINE 888-217-HERO

Here is Renee's interview with Coleen Dobo, Psy.D., Senior Vice President of Adult Services at CHR, who created the HERO HOTLINE as a way to help people dealing with prolonged exposure to stress during the coronavirus crisis.

Listen below:

Community Health Resources (CHR), the state’s most comprehensive nonprofit behavioral healthcare agency, today launched a new hotline to provide immediate assistance to anyone who is struggling with acute stress during the ongoing coronavirus crisis. The HERO HOTLINE is specially designed for:

Frontline heroes: healthcare providers, first responders, grocery store employees, delivery providers and other essential employees.

Family-members and friends of front line employees who are worried about their health and safety.

Anyone who is grieving after losing a loved-one during the crisis.

Anyone who is struggling during this crisis. We are all in this together and are all heroes as we help each other during this difficult time.


The HERO HOTLINE is 888-217-HERO and is staffed seven days a week from 10 a.m. to 8 p.m.

  • The Hero Hotline is a help and support line for essential workers and others who are experiencing specific stress associated with COVID 19, including people providing essential services and their families, people who have lost a loved one to COVID 19, and anyone in the general public who would benefit from support.

The Hero Hotline will:

  • Connect you with a CHR professional who is trained in the treatment of Acute Stress Reaction and other conditions related to prolonged stress and anxiety. Prolonged exposure to stress can lead to serious problems including depression, substance use disorders an PTSD.
  • The call is FREE and provides an opportunity for confidential debriefing and coaching.
  • Refer you to resources for ongoing care and support, including telehealth services available through CHR.

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